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Browse: Home / COMPUTER / Hardware

how to fix “USB Device Not Recognized?”?

Benjamin: how to fix “USB Device Not Recognized?”?
i have goflex 1tb external drive, running XP pro, XP home, Ubuntu, and Fedora. i have used the drive to backup all of my computers in the past, but today i was using it to move a music file from XP pro computer to the Ubuntu computer. the file was successfully copied to the drive, then i “Safely Remove Hardware” hooked the drive up to the other computer and the drive powered up, but nothing else happened. i unhooked it from that computer and plugged it into the XP home computer and got “USB Device Not Recognized” unhooked it from that computer went to Fedora computer got nothing, went back to XP Pro computer and got “USB Device Not Recognized” again. then came to the seagate website. followed the directions, tried everything suggested except opening it’s case. if anyone has an answer that doesn’t risk voiding my warranty please help.
yes, i have usb 2.0
and the drive doesn’t show up in disk management.
HP USB Boot Utility also didn’t work.

Answers and Views:

Answer by Isaac Skelton
do you have a 2.0 or over USB port… that could be the problem

Answer by ninad mg
1

If using Windows Vista, press the Start button, enter DISKMGMT.MSC in the Start Search box and press Enter. If using Windows XP, press the Start button, press the ‘Run…’ icon, enter DISKMGMT.MSC and press OK.
2

When the Disk Management window opens, all drive letters will be displayed. Locate the drive letter that corresponds to the USB drive. Use the right mouse button to display the ‘Change Drive Letter and Paths’ option.
3

Press the Change button to display the Change Drive Letter or Path window. The USB device’s current drive letter will be displayed in a drop-down list. Use the drop-down list to choose a drive letter such as X, Y or Z that will be less likely to conflict with existing drive letters. Press the OK button to save the change.
4

Insert the USB device into the computer and check the device appears on the list of drives with the new drive letter.

Answer by chris h
Download a program called HP USB Boot Utility. that should solve your problem. if you can not find it let me know at cah37mtx at yahoo dot com.

Answer by hamic6
I think the problem is because of the system format of the device or a virus .Contact ur hardware provider to prevent loss of your data on disk.

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