Joseph R: WD External Hard Drive does not show up in “My Computer”?
It is a model WD1200 120g harddrive. Last time i used it it worked just fine. Now when I plug it in, each time Windows goes through the “Found New Hardware” process, It comes up as a WD harddrive, but then nothing, no access to it through my computer. It used to come up as Drive F: or G: depending on what else I had hooked up. In device manager it comes up under USB Serial Bus Controllers as “USB Mass Storage Device”. What is happening here and how do I fix it? This thing has all my family videos on it and I don’t have any other copies of them!!!!!
I have tried deleting the device and reinstalling it, it only goes through the same “Found new hardware” process as before.
I’ll look for the utility disk. It did not come with one but I’ll see if I can find it online.
In Disk Management, The drive does not come up, however, with the WD plugged in (which should come up as F: drive, I plugged in a flash drive and it came up as G: drive. Also my main C: drive is labeled “Disk 0” and the flash now comes up as “Disk 2”. It’s like its there but just not seeing it.
So what if I go to Disk Management and the drive is not there?
Answers and Views:
Answer by Jerry J
Delete the device and re-install it
try reinstalling the wd utility disc that came with it if you still have it. if not then try downloading the utility.Answer by piezonl
It might be using the same drive letter as another device.
Check in ‘Control Panel => Computer Management => Disk Management’. If it doesn’t have a drive letter you can add one there and if it has one that is already used by something else you can change it to a unused letter.
Just rightclick it and change drive letter, don’t mess with the rest cause that could remove all data.
Hope it helps
Answer by Larry HTry Right clicking on “My Computer” go to “Manage” and to “Disk Management” if your Drive is displayed right click on it and goto “change Drive Letter and Paths” and set the drive letter to something you are not using like “X” and save that setting. Windows will reassign the drive letter and your hard drive will now be visible in “My Computer”
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